Terms of Service

Effective date: June 23, 2026 Last updated: June 23, 2026

Plain-language summary (not a substitute for the full Terms)

This summary is for quick understanding; the numbered Terms below control.

• We are a software company. We make the app that helps you book, schedule, track, and bill school-bus transport. We do not own or drive the buses.
• The bus company (the “Operator”) runs the transport and is responsible for your child’s safety on board. The Operator holds the government transport licence.
• You pay the Operator directly — never us. Operators pay us a software fee.
• Bus times and locations are estimates. They help you, but don’t rely on them alone for a young child — confirm with the crew, and only put your child out when the bus is actually there.
• We are responsible for our software; the Operator is responsible for the bus and the road. If something about the app goes wrong, tell us. If something about the ride goes wrong, it’s the Operator — but tell us too, and we’ll help route it.
• Your child’s data is used only to run the service and is shown only to you and the assigned crew — not to other families. See the Privacy Policy.

1. Introduction & Acceptance

These Terms of Service (“Terms”) govern your access to and use of the VAYA mobile applications, websites, and related software services (together, the “Platform”), operated by Vaya Technologies Inc., a company organized under the laws of the Republic of the Philippines with registered office at 213-A Maclang Street, Santa Lucia, City of San Juan, Second District, National Capital Region (NCR), 1500, Philippines and registration number 2026060255977-15 (“VAYA”, “we”, “us”, or “our”).

The Platform connects three kinds of users:

• Parents / Guardians (“Parents” or “Customers”) who arrange school transportation for their children;
• School-bus operators (“Operators”) who own, run, and hold the regulatory authority for the actual transport service; and
• School administrators (“School Administrators” or “Schools”) who manage school information and may list operators that serve the school.

Acceptance requires an affirmative action. You accept these Terms and the Privacy Policy (incorporated by reference) by tapping to agree when you create an account or when we present an updated version. The Platform records the version accepted and the time of acceptance as part of your account. If you do not agree, do not use the Platform.

For organizations (Operators and Schools): an individual who accepts on behalf of an organization represents they are authorized to do so, and — provided they acted within the scope of their role — the resulting obligations run to the organization, not the individual personally. For Operators and Schools, these Terms are intended to be supplemented (and where they conflict, superseded) by a separately signed agreement (Sections 5.2 and 5.3).

2. Definitions

• “Platform” / “Platform Services” — the VAYA software and services we provide: booking coordination, route/trip planning and scheduling tools, communications, real-time location relay, and billing-communication and payment-record tools. The Platform Services do not include the Transport Services.
• “Transport Services” — the actual carriage of student passengers by road, provided solely by the Operator.
• “User” — any person or entity that accesses the Platform, including Parents, Operators, drivers, attendants, and School Administrators.
• “Operator” — an independent school-transport business that represents that it holds the franchise, Certificate of Public Convenience (“CPC”), and other authority required to provide for-hire passenger transport, and that uses the Platform to manage its routes, trips, and billing communications.
• “Software Fee” — the technology/software fee payable by an Operator to us (Section 6).
• “Passenger” — a student transported under a booking. A Passenger is not a User and has no account; a Parent acts on the Passenger’s behalf.
• “Operator Data” — the routes, stop templates, trip and itinerary records, passenger rosters on the Operator’s own routes, and billing/payment records that an Operator creates or that are generated from the Operator’s inputs on the Platform (Section 9).
• “Accreditation” / “approved-operator listing” — a School’s administrative inclusion of an Operator in a list of operators it permits to serve the School. It is not a certification of safety, licensing, or fitness (Section 5.3).
• “Content” — data, text, images, or information submitted to the Platform by a User. (Operator Data is addressed separately in Section 9.)

3. What the Platform Is — and What It Is Not

This Section is fundamental. Please read it carefully.

3.1 We are a technology provider; what we are responsible for

VAYA is a technology and software platform. We provide tools that help Operators manage routes and trips, help Parents discover and book available transport, relay real-time trip information, and help Operators and Parents communicate billing information and record proof of payment. We are responsible for providing the Platform Services with reasonable skill and care (Sections 11–12). We are, in substance, a software vendor to Operators and a software service to Parents and Schools.

3.2 We are NOT the transport provider

We are not a transport company, common carrier, school-bus operator, or holder of any franchise, CPC, or LTFRB/transport accreditation. We do not own, operate, drive, maintain, or control any vehicle, and we do not employ or supervise any driver or attendant.

Our routing, scheduling, and trip-generation features are planning aids: they propose routes, stop assignments, and times that the Operator reviews, accepts, and may override. The app prompts the Operator to review each newly generated week’s schedule, and the schedule remains editable by the Operator at any time. Absent an override, the proposed schedule stands as the Operator’s accepted plan; and in all cases no trip is dispatched until the Operator (through its driver) starts it. The Operator exercises independent control over actual dispatch and operation, and the Transport Services are provided solely by the Operator, which:

• represents that it holds the franchise / CPC and authority for the service in its own name;
• owns or controls the vehicles and employs or engages the drivers and attendants; and
• is solely responsible for the safety, conduct, dispatch, routing-in-practice, punctuality, roadworthiness, insurance, and lawful operation of the Transport Services.

The dividing line: we are responsible for the software; the Operator is responsible for the bus and the road. Your contract for the Transport Services is directly between you (the Parent) and the Operator.

3.3 We do not handle your transport payments

All payments for Transport Services are made directly by the Parent to the Operator through the Operator’s own payment channels. We do not collect, receive, hold, escrow, process, or remit transport fares, and we have no claim to or interest in any fare. The Platform’s payment features only communicate the amount due and record a Parent’s proof of payment (Section 6).

3.4 Onboarding checks, verification, and listings

We onboard only Operators that represent, and provide evidence at onboarding, that they hold the LTFRB franchise/CPC and the school accreditation required to serve the relevant school(s) (these are closely linked — accreditation underpins the franchise). This is an onboarding check, not a continuing guarantee: we do not continuously re-verify every credential. Any screening or “verification” status the Platform shows reflects a determination made by the Operator (or the relevant authority) using the Platform’s tools — not an independent certification by us — and where the Platform indicates a School lists or accredits an Operator, that reflects the School’s determination, not our endorsement (Section 5.3). We make no warranty as to any credential, licence, or status, and you remain responsible for your own reasonable due diligence.

4. Eligibility & Accounts

4.1 You must be at least 18 and able to form a binding contract. Passengers (students) do not hold accounts; a Parent registers and acts on their behalf.

4.2 You agree to provide accurate, current, complete information and to keep it updated. You are responsible for activity under your account and for safeguarding your credentials (including one-time codes). Notify us promptly of unauthorized use.

4.3 Accounts may be created by invitation (for example, an Operator pre-creating a profile for a driver) or by independent sign-up with phone verification. You authorize us to link your account to a pre-existing profile created for you where the phone numbers match.

4.4 You may not share, sell, or transfer your account, or impersonate any person or entity.

5. Role-Specific Terms

These apply in addition to the general Terms. Where a User holds more than one role, each role’s terms apply to that activity.

5.1 Parents / Guardians (Customers)

a. Children’s data & consent. You are the parent or legal guardian of each Passenger you register; you have the authority to provide that Passenger’s personal information and to consent, on the Passenger’s behalf, to its processing per the Privacy Policy; and you have the authority to provide it on behalf of any other parent or guardian. If another guardian objects, or you lose authority, you (or they) may contact us to revoke access (Section 5.1.f). We capture parental consent for each child’s data at registration, in accordance with the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

b. Where to raise a concern. Complaints about the Transport Services or the fare (service quality, refunds, cancellations, schedule changes) are between you and the Operator. Complaints about the Platform itself (the app, tracking, notifications, billing records, data handling) may be raised with us at support@vaya.ph, and we will respond within a reasonable time. For consumer or data concerns you may also approach the DTI or the National Privacy Commission (Section 17).

c. Payment. You pay the fare directly to the Operator through the Operator’s channel; you owe us nothing. Uploading a proof-of-payment image is NOT itself payment — you must actually pay the Operator, and payment counts only when the Operator confirms receipt. Keep your own proof.

d. Supervision and hand-off. You are responsible for your child except while the child is in the Operator’s care. You are responsible for ensuring your child is ready at the agreed pick-up point and for receiving your child at drop-off upon notice through the Platform or from the crew. Estimated times are estimates only (Section 11.2); do not leave a young child unattended at a stop in reliance on an estimate alone.

e. Accurate information. Pick-up/drop-off addresses, schedules, and contacts you provide must be accurate. You may flag or request a safer pick-up/drop-off point; final stop locations are subject to Operator approval.

f. Revoking a guardian’s access. You may ask us to remove another guardian’s access to a Passenger’s information and live location; we will act on a reasonable request.

5.2 Operators

By using the Platform as an Operator (or for an Operator), you represent, warrant, and agree that:

a. Licensing and legality. You hold the material franchise / CPC, school accreditation, and insurance required to provide the Transport Services, and you will provide evidence of them at onboarding and on our reasonable request (we onboard only Operators that do — Section 3.4). You will use commercially reasonable efforts to maintain all required franchises, CPCs, permits, registrations, driver licences, accreditation, and insurance, and to operate in compliance with law and LTFRB regulations. Operating with no valid CPC is a material breach; an inadvertent, promptly-cured administrative lapse (e.g., a renewal in process) is not.

b. You are the provider and the merchant. You — not VAYA — provide the Transport Services and are the merchant/payee for the fare. You are solely responsible for the safety, conduct, dispatch, and lawful operation of the service, for collecting the fare directly from Parents, and for issuing any legally required receipt or invoice (including for tax). We do not issue fare receipts on your behalf.

c. Software Fee. You agree to pay the Software Fee (Section 6) for your use of the Platform.

d. Crew and vehicle data. You are responsible for the accuracy and lawful provision of information about your drivers, attendants, and vehicles, for having the right to provide it, and for your crew’s use of the Platform.

e. Your data and exit. Operator Data is your data (Section 9.4). On reasonable request, and on termination, we will make your Operator Data available to you and, subject to legal retention, delete it on your instruction. (We handle such requests as they arise; we do not currently offer a self-serve export tool.)

f. Separate agreement. Your use is also governed by a separate written Operator services/subscription agreement between you and us, which includes the commercial terms, a service-credit/availability commitment, and a data-processing/data-sharing addendum. If there is a conflict, the signed agreement controls.

5.3 School Administrators

By using the Platform as a School Administrator, you represent, warrant, and agree that:

a. Authority. You are authorized by the school/organization you represent to act on its behalf and to provide the institutional information you submit (such as calendars, locations, and operator listings). You are not warranting rights over student/Passenger personal data — consent for that runs through the Parent (Section 5.1.a).

b. Institutional information. You will use reasonable efforts to keep school calendars and schedules current. Calendar data is one input the Platform uses to generate trips; we use reasonable efforts to process it correctly, and the Operator is responsible for reviewing and confirming the schedules it runs. You do not warrant that Platform-generated trips are correct, and you are not liable for any missed, early, late, or unscheduled trip, including where caused by the Platform’s processing of calendar data.

c. Listings/accreditation are not your guarantee. Where a School indicates that it accredits or permits an Operator, that is an administrative determination, not a certification of that Operator’s safety, licensing, conduct, crew, vehicles, or fitness. We may use a School’s accreditation as an onboarding criterion; we do not currently display a School-branded operator endorsement to Parents (if we ever do, that indicator will carry a visible notice to this effect). The School is not the carrier, does not control the Transport Services, and is not liable for any act or omission of an Operator, driver, attendant, or vehicle.

d. Scoped access. Where the Platform gives you access to data scoped to your school, you will use it only for legitimate school-administration purposes and per the Privacy Policy. We are responsible for enforcing that scoping; you are not liable for exposure caused by our failure to enforce it.

e. Separate agreement & data sharing. Institutional use is governed by a separate signed School/Organization Agreement that includes a Data Sharing Agreement allocating data-protection roles, security, breach handling, and retention. Access to student data is conditioned on that agreement.

6. Payments, Fares, and the Software Fee

6.1 Fares are paid directly to the Operator

The fare is set by the Operator and owed by the Parent directly to the Operator, off-Platform, through the Operator’s own channel. We never receive, hold, escrow, process, or remit any portion of the fare. The Operator is the sole payee and issues any legally required receipt.

6.2 What the Platform’s payment features do

The Platform provides billing-communication and payment-record tools only: it can display the amount the Operator says is due, show the Operator’s own payment details, let a Parent upload proof of payment, and let the Operator mark a payment as received. These features are not a payment-processing, money-transfer, escrow, or settlement service; recording a payment here does not transfer funds or guarantee receipt. The Operator’s payment details (e.g., a BDO or GCash account) are shown so the Parent can pay the Operator directly — masked in list/summary views and shown in full only at the payment step where the Parent needs them to pay — and we apply controls so a displayed account is not altered without authenticated Operator action.

6.3 Automated proof checks

The Platform may use automated tools (including third-party AI) to read an uploaded proof of payment and compare it with the billed amount and the Operator’s details. These checks are assistive only — they examine the uploaded image, not whether money arrived — and produce an advisory result that neither we nor the system can use to release, hold, or move funds, because no funds are ever in our control. The Operator remains responsible for confirming actual receipt. We will not treat an Operator’s reasonable reliance on a Platform-surfaced check result as the Operator’s breach or negligence for indemnity purposes. We do not warrant extraction accuracy.

6.4 The Software Fee

We charge Operators a Software Fee for use of the Platform. The Software Fee is our own consideration for software services; it is not a commission for collecting or handling fares, we have no claim to or interest in any fare, and the fee is the Operator’s own contractual obligation, not netted from or deducted out of any fare (we hold no fare). Parents and Schools owe us no fee.

• Amount/base. The fee is 5% of the Operator’s Confirmed Billings — fares the Operator has collected and confirmed through the Platform — excluding refunded, cancelled, disputed, and uncollected amounts. The precise base (including deposit treatment), taxes, refund clawback, and the Operator’s anti-avoidance covenant are defined in the Operator Software & Services Agreement (Section 5), which controls for the Operator relationship.
• Changes. We will not increase the Software Fee or change its calculation except on 60 days’ prior written notice, applied prospectively; if you do not agree, you may terminate without penalty and export your Operator Data.
• Taxes & invoicing. The fee is intended to be inclusive of taxes the Platform owes on its services; the Operator agreement governs invoicing and BIR receipts.
• Service credits. Availability commitments and pro-rata fee credits for extended outages of core functions (billing, trip generation) are set in the Operator agreement (Section 5.2.f).

6.5 Deposits and service suspension

Any deposit or non-payment service-suspension is part of the Parent–Operator relationship. The Platform may reflect a deposit balance or a service-pause date as information, and may stop generating trips for paused dates as a tooling behaviour, but any deposit is held by and owed to the Operator, and the decision to suspend or resume is the Operator’s.

7. Passengers (Children)

The Platform arranges transport for children, but children are Passengers, not Users, and the Platform is operated for use by adults. A Parent is responsible for all matters concerning their child, including providing/consenting to the child’s data (Section 5.1) and for the child outside the Operator’s period of care. The Platform is not directed to, and may not be used by, children. Our handling of children’s data is described in the Privacy Policy.

8. Acceptable Use & Reporting

8.1 You agree not to: use the Platform unlawfully, fraudulently, or to harm others; submit false, misleading, or infringing Content or impersonate anyone; access or use data beyond what your role and these Terms permit; interfere with, disrupt, overload, reverse-engineer, scrape, or gain unauthorized access to the Platform; harass or endanger any person, including any child; or circumvent any security feature.

8.2 Reporting. You can report a safety concern, abuse, or a suspected violation to support@vaya.ph. We may investigate and act (including suspension, termination, and reporting to authorities).

9. Intellectual Property, Content & Data

9.1 The Platform — software, designs, text, graphics, trademarks, and algorithms — is owned by us or our licensors. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to use the Platform for its intended purpose. We reserve all rights not expressly granted.

9.2 Your Content. You retain ownership of Content you submit. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process, and display it only as necessary to operate and provide the Platform (and to retain it in backups or as law requires) and as described in the Privacy Policy. You represent you have the rights to grant this, including for any third party’s information you submit (for Schools, see the Section 5.3.a carve-out).

9.3 De-identified data. We may create and use de-identified, aggregated, or anonymized data derived from use of the Platform for any business purpose, including analytics, benchmarking, and improving our services; such data does not identify any person and is owned by us.

9.4 Operator Data. As between us and an Operator, Operator Data is the Operator’s data. Our algorithms and the Platform remain ours, but the output data describing an Operator’s routes, trips, and passengers is the Operator’s to access and, on request, obtain (Section 5.2.e). Any such data we make available is scoped to data the Operator already lawfully holds to provide its service and excludes anything beyond that purpose (for example, it is not a route to extract other personal data).

9.5 Feedback. You grant us the right to use any feedback without restriction, and — to the extent permitted by law — you waive any moral rights in it.

10. Third-Party Services

The Platform relies on third-party services (cloud hosting and authentication, mapping/navigation, messaging/notifications, AI tools). Your use may be subject to those third parties’ terms. We are not responsible for third-party services, and maps, routes, and location data they provide may be inaccurate or incomplete.

11. Disclaimers

11.1 Except for our commitment to provide the Platform Services with reasonable skill and care (Section 3.1) and as required by law, the Platform is provided “as is” and “as available,” and we disclaim other warranties (merchantability, fitness for a particular purpose, non-infringement, uninterrupted or error-free operation). This Section does not disclaim liability for our own negligence in providing the Platform Services.

11.2 Estimates are not guarantees. Real-time locations, estimated arrival/pick-up times, route plans, and schedules are estimates from available data and may be delayed or inaccurate due to GPS, connectivity, device, or third-party limits. They supplement, but do not replace, the Operator’s responsibility for safe pick-up/drop-off and your own supervision. Where location data is stale or unavailable, the Platform will indicate this rather than present a misleading position.

11.3 Not an emergency service. In an emergency, contact the authorities directly.

11.4 No warranty about the Transport Services or other Users. We do not warrant the safety, quality, legality, licensing, or punctuality of any Operator, driver, vehicle, School, or Transport Service; disputes about the Transport Services are between you and the Operator. Certain implied warranties and consumer protections under Philippine law (including the Consumer Act, RA 7394) and liability for one’s own negligence apply regardless of any disclaimer.

12. Limitation of Liability

12.1 To the fullest extent permitted by law:

a. We are not liable for the Transport Services or for any act, omission, negligence, injury, loss, or damage caused by an Operator, driver, attendant, vehicle, School, Parent, or other User. We remain responsible for the Platform Services themselves as stated in these Terms.

b. We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, goodwill, or opportunity. This does not exclude an Operator’s direct, out-of-pocket losses caused by a defect in our billing-calculation or trip-generation functions (for example, refunds the Operator had to issue, or re-billing work), which remain recoverable subject to 12.1.c.

c. Aggregate liability caps (per claimant class):

• Operators: the greater of (i) the Software Fees the Operator actually paid us in the trailing 12 months before the event, or (ii) ₱25,000. (The Operator agreement controls the Operator relationship.)
• Parents and Schools (who pay us no fee): ₱25,000 per claim.
• These caps do not apply to the carve-outs in 12.2 (injury, our own gross negligence, data breaches) — those are uncapped.

12.2 Carve-outs (no cap / no disclaimer). Nothing limits liability that the law does not allow us to limit, including our own fraud, willful misconduct, or gross negligence, death or personal injury caused by our own negligence, and breach of our data-protection obligations under the Privacy Policy and applicable law.

12.3 The allocation of risk reflects that we provide the software, not the Transport Services, and are not paid the fare — but it does not excuse defects in the Platform Services themselves.

13. Indemnification

13.1 To the fullest extent permitted by law, you will indemnify, defend, and hold harmless VAYA, its officers, employees, and agents from third-party claims, damages, losses, and reasonable expenses (including legal fees) arising out of:

• your breach of these Terms or of applicable law;
• for Operators: the Transport Services, your licensing (or lack of it), your crew or vehicles, and your collection of fares, to the extent caused by the Operator’s acts or omissions;
• for Parents: materially false information you provided, or your breach of these Terms — limited to third-party claims;
• for Schools: your own breach of applicable law in your use of the Platform.

13.2 Carve-out. No indemnity applies to the extent a claim arises from (i) a defect, error, or failure in the Platform Services (including trip generation, scheduling, billing calculation, location relay, or automated proof-checking), or (ii) our own gross negligence, willful misconduct, breach of these Terms, or breach of our data-protection obligations.

13.3 We do not require Parents to indemnify us for claims relating to their child’s data beyond materially false information they supplied, and we do not require Schools to indemnify us for operator conduct or accreditation/listing decisions.

13.4 We may assume the exclusive defence of any indemnified matter, in which case you will cooperate.

13.5 Parent indemnity cap. A Parent’s total indemnity obligation under this Section is limited to ₱25,000 in the aggregate, consistent with the liability cap in Section 12.1.c. This cap does not apply to amounts arising from a Parent’s fraud or willful provision of materially false information.

14. Suspension & Termination

14.1 You may stop using the Platform at any time and request account closure; we will handle your data per the Privacy Policy. Account deletion immediately revokes your access and deactivates the account; certain personal data is retained for a limited period for the purposes permitted by law (legal claims, dispute resolution, tax, and user safety) as described in Privacy Policy Section 9, and that retention obligation survives termination.

14.2 Suspension/termination by us.

• Emergency (fraud, illegality, or imminent risk to safety): we may suspend or terminate immediately, with or without notice.
• Otherwise, for Operators: for ordinary breach, we will give written notice and a 10–15 day cure period before suspending or terminating; for termination for convenience, at least 30 days’ notice; and in each case we will make Operator Data available for export (Section 5.2.e) before access ends.
• We may also act as required by law or to protect Users (including children).

14.3 Termination does not relieve accrued obligations (including an Operator’s accrued Software Fees). The following survive: Definitions (Section 2); Sections 3, 6 (accrued fees), 9, 11, 12, 13, 15, 17, and 18.

14.4 We will retain and delete data after termination as described in the Privacy Policy, subject to a User’s export/deletion rights (Sections 5.2.e, 5.3.e) and legal retention.

15. Data Protection & Privacy

Our collection and use of personal data is described in the Privacy Policy, which forms part of these Terms. We process personal data in accordance with the Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and NPC issuances. Operators and Schools that receive personal data through the Platform are responsible for handling it lawfully under the data-protection terms of their separate agreements (Sections 5.2.f, 5.3.e). For a breach originating in our systems, we are responsible for assessing, notifying (including the NPC and affected data subjects), and remediating it as the law requires.

16. Changes to the Service and to These Terms

16.1 We may modify, suspend, or discontinue parts of the Platform; for Operators, material discontinuance of a relied-upon function follows the notice terms of the Operator agreement.

16.2 We may update these Terms. For a material change we will give reasonable advance notice (in-app and/or by your contact on file) and update the “Last updated” date. Material changes that expand the processing of children’s data or live-location sharing, and material changes for Operators/Schools, require fresh affirmative acceptance — not mere continued use. For other changes, continued use after the effective date means acceptance; if you disagree, stop using the Platform and you may close your account and request deletion without penalty.

17. Governing Law & Dispute Resolution

17.1 These Terms are governed by the laws of the Republic of the Philippines.

17.2 Dispute resolution:

• Operators and Schools (business users): good-faith negotiation, then binding arbitration in Metro Manila, Philippines under the Philippine ADR Act (RA 9285), which may include a class-action waiver.
• Parents (consumers): good-faith negotiation (optional, never a bar to filing), then the courts of the Parent’s place of residence; no class-action waiver; nothing requires a Parent to arbitrate or litigate outside their residence, and DTI/Consumer-Act remedies are preserved.

17.3 Nothing prevents urgent injunctive relief, or a Parent-consumer’s pursuit of remedies under Philippine consumer-protection law.

18. Miscellaneous

• Entire agreement. These Terms, the Privacy Policy, and any separate signed Operator/School agreement are the entire agreement and supersede prior understandings.
• No third-party beneficiaries. These Terms create no rights in any person who is not a party (including a Passenger).
• Severability; no waiver. An unenforceable provision is modified to the minimum extent necessary or severed; the rest stands. Our failure to enforce is not a waiver.
• Assignment. You may not assign without our consent; we may assign in connection with a merger, acquisition, or sale of assets.
• Force majeure. We are not liable for failures or delays beyond our reasonable control.
• No agency/partnership. Nothing here creates an agency, partnership, joint venture, or employment relationship, and we are not the Operator’s agent for collecting fares (Section 6).
• Notices. We may notify you in-app or via your account contact; notices to us go to legal@vaya.ph.
• Language. These Terms are in English. The English version controls; no Filipino translation is provided at this time.

19. Contact

Vaya Technologies Inc. · 213-A Maclang Street, Santa Lucia, City of San Juan, Second District, National Capital Region (NCR), 1500, Philippines Support: support@vaya.ph · Safety/report: support@vaya.ph · Legal/notices: legal@vaya.ph Data Protection Officer: dpo@vaya.ph (see Privacy Policy)

Terms of Service — Vaya Technologies Inc. Effective June 23, 2026.